Return Policy

Angelique Baby will gladly refund you if you return most unused items (exceptions are listed below) in their original condition within 21 days of purchase. Once the original item is returned, you will receive a credit in the amount that you paid (this excludes any promotional discounts, shipping costs or gift wrapping).

If something did not fit quite right, you may exchange clothing for the same item in a different size and/or color (see below).

In the event of special promotions or discounts, Angelique Baby reserves the right to apply additional rules. Those rules will be posted on the relevant promotions pages at the time the offer is valid. Please call our customer care team if you have any returns-related questions that are associated with these special offers.

The few things you can't send back:

• discounted items
• Personalized or custom items
• Halloween items after October 15th
• Holiday-themed items after the holiday
• Furniture 
• Drop-ship items  

Please note that shipping and gift wrapping charges are NOT refundable.

Furniture information

All furniture, including strollers, bassinets, high-chairs, and clocks are nonreturnable (unless damaged or incorrect upon receipt - see below). We want you to be completely satisfied with your furniture purchase - please be sure your selection meets your expectations and always measure your space before ordering! We provide specific information regarding dimensions, features and assembly for each product, but our Customer Care team is available if you need additional details before making your purchase.

Once the furniture item has been shipped, even if you have not received it yet, you are responsible for round-trip freight costs and a restocking fee if you decide to refuse delivery.

If the furniture item arrives damaged or is not what you ordered, please call our Customer Care team within 21 days to arrange for a return or replacement. All returns must be unassembled and in the original packaging. After 21 days of delivery, we cannot accept returns on furniture for any reason; we will, however, send replacement parts for manufacturer defects outside of the 21-day window.

Please note that we cannot accept returns on furniture that has already been assembled.

Personalized and custom items information

Some of our products, such as monogrammed items, and our clocks are made especially for you and thus cannot be canceled or returned. In addition, because of the nature of these products, they may take a bit longer to get to you. If you have any questions about personalized and custom items, please call our Customer Care team at 504-301-2583

Restocking fees

Please note that there is a restocking fee of 15-20% on returns where noted in the product descriptions. The restocking fee will be deducted from your refund.